What Our Terms Actually Cover
When you open an account with us, you agree to a set of conditions that cover how your account is created, maintained, and closed. These terms include how deposits made through GCash, Maya, or InstaPay are processed and recorded, and what happens if a transaction is
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disputed or reversed. Payment records from your e-wallet are treated as part of your account transaction history and may be referenced in any dispute resolution process. Withdrawals back to your GCash or Maya wallet are subject to verification steps — we check that the withdrawal destination
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matches the account used for the original deposit. This is a standard fraud-prevention measure, not a delay tactic. Our terms also cover prohibited conduct: operating multiple accounts, using a payment method registered to another person, or attempting to reverse legitimate transactions. Any account found in breach
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of these conditions may be suspended while we investigate. If you are in Cagayan de Oro or anywhere else in the Philippines, the same terms apply uniformly across all accounts. Availability of this platform and all associated services depends on your jurisdiction and whether you meet
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the eligibility requirements set out at the time of registration. We update our terms when regulatory or operational changes require it, and we notify active accounts of material changes by email or in-account message before they take effect.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.